Compliance
SOC 2 Type II
HIPAA
Resources
Controls
Unique production database authentication enforced
Encryption key access restricted
Unique account authentication enforced
Asset disposal procedures utilized
Production inventory maintained
Employee background checks performed
Data encryption utilized
Penetration testing performed
Vulnerability and system monitoring procedures established
Continuity and Disaster Recovery plans established
Continuity and disaster recovery plans tested
Cybersecurity insurance maintained
Privacy Policy Established
Data retention procedures established
Privacy compliant procedures established
Subprocessors
Supabase Inc.
Vercel Inc.
Fly.io, Inc.
Amazon Web Services (AWS)FAQ
Where can I find information about Untether Labs' uptime and service status?
You can find real-time status information and historical uptime data on our status page at https://status.untetherlabs.com. We maintain 99.9% uptime SLA for all enterprise customers and provide incident reports for any service disruptions.
Where can I find Untether Labs' Data Processing Agreement?
Our Data Processing Agreement (DPA) is available in the Resources section of this Trust Center. Enterprise customers can also request a customized DPA by contacting our legal team at legal@untetherlabs.com.
How does Untether Labs handle data encryption?
All data is encrypted at rest using AES-256 encryption and in transit using TLS 1.3.